Shipping and Return Policies:

Shipping & Returns

Delivery

Delivery is free in France and in the countries of the European Union

Please note that free shipping does not apply to custom-made products.

Transporting your package

Packages are usually shipped within 3 business days after receipt of your payment. They are shipped by our carriers and delivered by truck to your home.

In all cases, we (or our carrier) will call you to arrange a delivery time with you; generally half a day or a full day.

Deliveries are made Monday through Friday.

Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to group your purchases into a single order. We cannot group two separate orders placed separately, and you will have to pay the shipping costs for each of them. Particular care is taken with packages containing fragile products.

Return conditions

If you are not completely satisfied with a product or item received, you can of course return it free of charge.

You have 100 days to make a return, starting from the date you receive your package. If you return your package within 100 days of receiving it, you can choose between an exchange, a credit note or a refund. In the latter case, we will refund you within 30 days (starting from the date we receive your item at your delivery location).

Conditions for accepting returns

Generally, returned products must be in perfect condition for resale, folded in their original packaging with all accessories.

Are there any exceptions?

Generally speaking, and in accordance with the law, we ask our customers to return their items in conditions that allow us to put them back on sale.

Return address:

Electrons Store

127 AV KUHLMANN 59120 LOOS